It boils down to actual words, intonation and body language. There was a study done in the 1960's that said that when you speak, a percentage of what you are saying is verbal, tone and body language.
- Your words 7%
- Your tone of voice 38%
- Your body language 55%.
With this in mind, how do we ever interpret texts, tweets and emails? We have dumbed down our language into ALL CAPS to express anger or : ) lol, haha, or jk to express humor or lighten a situation. Also difficult news gets pushed to a lesser form of communication as to avoid the pain or strong reaction it will be met with. Example, breaking up with someone through text. Very easy for the dumper and very traumatic for the dumped. But what does the dumped do? They text their friends what a scumbag the dumper is, those friends take to twitter to spread the word and after 24 hours, everyone knows, nobody cares and the text and tweets have been buried under 100 other texts and tweets never to resurface again.
If Mehrabian is correct and words are only 7% of what we are trying to communicate then we need to rethink this kind of quick and easy texting speak we have grown accustomed too. All the hearts and smiley faces in the world are not going to get across the other 93% of what you are trying to say to me.
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